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Education

Inspiration awaits at the Phenix Rodeo Round Up National Convention. Learn about the topics that are shaping the beauty industry. Gain the latest information on professional trends and learn about the most current in best practices specific to operating suites. Gain actionable insights through our guest speakers and the Phenix corporate team. Explore every aspect of the salon suites business including development ideas, strategies for growth, opportunities to increase revenues, and unique options for networking. Our unique, personal–based approach creates the ultimate experience to help every beauty brand, franchisee and salon professional thrive in the fast-moving salon suite space.

Gina Rivera

Founder & Beauty Expert, Phenix Salon Suites

Gina Rivera is the Founder of Phenix Salon Suites and a globally recognized beauty expert.  Her family history is steadfast in the beauty industry dating back to 1929 with 27 beauty professionals in her family consisting primarily of hairstylists and barbers. Gina opened her location in 2007 and franchised the concept across the United States in 2012. Today, there are over 420 locations in the United States and the UK where over 13,000 Lifestyle Professionals operate their businesses, including hairstylists, aestheticians, barbers, nail technicians, lash and brow artists, tattoo artists, massage therapists, and more. Expansion continues in the United States with development underway in countries such as Sweden, Japan, Spain, and several others. In 2018, Gina curated her own colour line, COLOURS By Gina. It’s a unique line consisting of 60 shades making it perfect for the independent stylist who doesn’t have the space or revenue stream to carry the usual brands of more than 120+ colour combinations. Gina also created Gina’s Platform; a free business app used by Professionals to manage their businesses from the ease of their phones. The app includes touchless payment processing, easy client notifications, product and revenue tracking, advanced booking options, and trending beauty education. Gina’s latest venture is the launch of XOXO Gina, an exclusive collection of lip crayons, make up and wellness products designed to enhance beauty and health. XOXO Gina was recently featured in US Weekly’s Hollywood’s Favorite Products. At the root of her success, she is a hairstylist with over 30 years working behind the chair. Gina also contributes to her position in the beauty world as a relevant social media influencer with approximately 236,000 followers on TikTok (@beautyexpertginarivera) and more than one million global followers in total inspiring lifestyle professionals around the world. She has appeared on multiple TV shows, such as Extra, and was a featured guest on the Emmy award-winning how UNDERCOVER BOSS. She is regularly seen at red carpet events such as the Grammys and the Coachella Music Festival.

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Jason Rivera

Co-Founder, Phenix Salon Suites, Chairman of Phenix 1929 Holdings

Jason Rivera is the Chair of Phenix 1929 Holdings, LLC, the parent company of Phenix Salon Suites Franchising LLC and Phenix Company Store LLC. Rivera co-founded Phenix Salon Suites Franchising in 2007 with his wife, Gina Rivera, who is the Founder of Phenix Salon Suites. With over 25 years of experience in leadership roles, strategic planning, marketing expertise, and executive management positions, he has a strong background in various aspects of business. As the former CEO of Phenix 1929 Holdings, LLC, Rivera oversaw the company’s activities in consulting, sales, marketing, corporate alliances, finances, and strategic partnerships. He continues to contribute to the company’s global expansion plans and develops solutions for corporate challenges with the current CEO and Executive Team. Rivera regularly communicates the company’s strategy and vision to customers, franchise partners, and shareholders. Under his leadership, Phenix Salon Suites has received numerous industry and franchising awards, including being named to Entrepreneur magazine’s Top 500 Franchise list ten times and their Top 25 Franchise list in 2018. The company currently operates over 400 locations with more than 13,000 Beauty Professionals working in Phenix Salon Suites locations. Rivera currently is CEO of XOXO Gina, LLC, a direct sales makeup company founded by his wife Gina Rivera, and CEO of Colours by Gina LLC, a professional hair color line also founded by his wife Gina Rivera. In addition to his business endeavors, Rivera has a background in sports, having been a former Olympic hopeful in Judo. He lived for four years as a full-time resident athlete at the US Olympic Training Center in Colorado Springs, CO. After retiring from competition, he served on an elected 10-person Board of Directors for the Olympic National Governing Body, USA Judo, during which the organization captured its first-ever United States Olympic Gold Medal in the sport at the London Olympic Games. He also coached high school wrestling from 2003 to 2008, served as a USA Judo National Team Coach from 2008 to 2012, and coached Pop Warner Football from 2012 to 2015, leading his team to the National Pop Warner Championships at the ESPN Sports Complex located in Disney World. Rivera graduated from the University of Colorado, earning a bachelor’s degree in marketing and business administration.

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Brian Kelley

CEO, Phenix Salon Suites

Brian Kelley joined Phenix Salon Suites headquartered in San Diego, CA in 2019 as president & COO in February 2019.  In 2021, Brian was promoted to CEO. Since joining Phenix, the company has sold 274 franchise licenses throughout the U.S. and 83 internationally while opening 190 locations including the brand’s first 6 international location in the UK. Under Brian’s direction, the company acquired & developed a total of 45 Phenix locations across multiple states. Prior to joining Phenix, Brian served as the managing partner of a restaurant group that owned over 100 restaurants in multiple concepts including Hardee’s, Jersey Mike’s, Blaze Pizza, and Donovan’s Steak & Chophouse with locations in the northeast, southeast, Texas and California. Previous experience includes 12 years in corporate and merchant banking positions with companies such as Citicorp, GE Capital and Atherton Capital specializing in the restaurant, petroleum and automotive industries.  Brian received a BA in Business Economics from Brown University, Providence, RI and a MBA from the University of Southern California, Los Angeles, CA.  Over the years, Brian has been involved with various local charities including the SD Sports Medicine Foundation, SD Sports Counsel, La Jolla Youth Soccer (coach), the Nicholas Conor Institute (Faster Cures for Childhood Cancer) and served as co-founder of the BraveCort Foundation raising funds for pediatric brain cancer research.  Brian served two times as president of the Hardee’s Independent Franchisee Association.  Accomplishments include CKE Franchisee of the Year, Hardee’s Franchisee of the Year, CKE Developer of the Year, CFO of the Year (San Diego Business Journal) and recipient of the coveted William Boddie Founders Award.  Brian Kelley and his wife, Andrea, reside in La Jolla, CA.

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Jerry Griffith

Executive Senior Vice President

As Executive Senior Vice President of Phenix Salon Suites, Griffith helps to drive the vision and mission of Phenix Salon Suites at all levels of the company. He works closely with franchisees providing directions on store operation, development and retention.  Griffith joined Phenix Salon Suites in 2011 alongside Co-Founders, Gina and Jason Rivera. He later opened multiple franchise locations of his own as well as provided advisement to others. He has been instrumental to developing the processes that are now in place for Phenix Salon Suites and has greatly contributed to the company’s success. Prior to his role with Phenix, Griffith worked as the Regional Manager of Corporate Accounts for Enterprise Rent-A-Car in Tennessee.

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Michael Benfante

Keynote Speaker

Michael Benfante became a national hero for his actions on September 11, 2001, when he and a co-worker carried a disabled woman in a wheelchair down sixty-eight flights of stairs and out of the World Trade Center North Tower to safety, just minutes before the tower imploded. He is the recipient of a host of honors and international recognition and has testified at a US Senatorial special hearing about his 9/11 experience. Benfante is a 1987 Brown University graduate. He currently lives with his wife and his son in Bloomfield, New Jersey.

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Engage in a Q&A session with our expert panelist on a wide variety of topics that are relevant to today’s fast moving beauty industry. Panelist discussions are designed to ignite conversation, engage attendees and spark conversation.

Panel One

The Panel will discuss Phenix’s market position v. independent salon suites and other branded concepts and the direction for conventional salons in the near term.  We will also discuss how lifestyle professionals can build revenue through online branding, adding services to their offering, pricing for services, and the important opportunities with retail products.

Expert Panelists to be Announced Soon

Panel Two

Gain expertise from our panelist as they discuss optimizing the Metaverse and its ability to enhance marketing efforts when searching for lifestyle professionals to license suites. The Metaverse is quickly becoming the marketing trend to watch as it provides the opportunity for purely digital products: virtual try-ons, avatar offers, online community events, digital stores and more.  We will also discuss other traffic drivers such as the lost art of in-salon training and other “old school” tactics that continue to resonate.  Finally, we will address the importance for Lifestyle professionals to build an online presence.

Expert Panelists to be Announced Soon

Learn the latest techniques and tools available to market a Phenix Salon Suites location. Hear about industry trends and find out what’s resonating with today’s Lifestyle Professional.

Darby Parker

Director of Marketing

As Director of Marketing for Phenix Salon Suites, Darby manages our national digital marketing strategy, oversees print and digital creative for company and franchise-owned locations helping Managing Partners use in their local markets, and provides other marketing support as needed. Darby has been with Phenix Salon Suites for three years; however, she has been supporting franchisees for over 10 years in different industries including home services, restaurants, health, wellness, and beauty. She has experience in both marketing and operations which aids in strategy and execution of marketing initiatives. She and her husband have 2 wee-little ones and reside in Louisville, KY.

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Dorothy Gillespie

Director of Marketing UK

Dorothy Gillespie has over 30 years of experience spanning retail, visual merchandising, and brand development. She began her career with Gap Inc. in the U.S., eventually taking on regional leadership roles across the UK, where she played a key role in shaping brand and marketing strategies. Simultaneously, with her corporate career, Dorothy supported the expansion of her family’s salon business, collaborating with global beauty brands such as L’Oréal, Schwarzkopf, and Oribe. This dual experience deepened her insight into both global retail and the evolving hair and beauty industry. Following, Dorothy launched her own marketing consultancy, specialising in brand strategy, education, events, and digital marketing within the salon and beauty sector. In 2020, she joined Phenix Salon Suites UK, where she oversees brand positioning, campaign development, digital growth, and collaboration with U.S. partners. Under her leadership, the brand has successfully launched six locations across major metropolitan areas in the UK, significantly strengthening national presence and brand recognition.

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DeLaura Scholfield

Director of Franchise Relations

As the Director of Franchise Relations, DeLaura Scholfied joined the Phenix Salon Suites team in 2014. Her early roles with the company included Real Estate and Operations Administrator and Executive Assistant. In her current position, DeLaura works closely with franchisees to ensure successful launches of new stores and continuous success with existing stores in ongoing operations. She also manages the corporate stores in the San Antonio region. Prior to her employment with Phenix Salon Suites, she worked in the mortgage industry as well as has managed multiple salons for various companies. DeLaura will discuss the roadmap forward for all new franchisees from lease signing to opening and beyond.  She will also explore learnings from market tours and discussions with franchisees that struggle from time to time.  She will highlight common issues and strategies she has suggested in turning underperforming situations around emphasizing the importance of quality site level management, a solid marketing strategy and “go-to” tactics important in building/maintaining occupancy. 

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This year we are combining real estate and construction.  Real estate selection is key when it comes to store success as it relates to retention and financial success. Discover what new markets are now available. Learn about important aspects of site selection, lease negotiation, NNN reconciliation review and other real estate related topics that contribute to your long-term success. With respect to construction, our objective is clear.  We want to build beautiful locations on time, inside budget and built to spec.   Our team has a 116 point project management tool (over 200 when including marketing/ops) that helps you oversee the entire project from signed lease to opening and beyond.  We will discuss the current construction cost environment and how that impacts remodels and new construction.  We will include an update of actual costs under the Bistro design with several projects to be completed in advance of our conference.

Robert Aertker

Director of National Real Estate

Robert Aetker has served as the Director of National Real Estate since Phenix’s inception in 2009. In his role he is responsible for site selection, lease negotiations and broker management. During his time with Phenix he has closed approximately 500 deals and continues to add to these numbers. Prior to working with Phenix Salon Suites, Aetker developed shopping centers in Colorado with a focus on Colorado Springs.

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Phenix Salon Suites is the only salon suite company with a back-office solution dedicated for franchisees to operate their business.  We have designed the platform based on years of prior experience in multi-unit management and actively rely on such tools to oversee our 45 company-owned locations at a level that exceeds system average.  The tool has been widely embraced by franchisees. Join this session and learn how to leverage these important tools to increase efficiency and track LP lead flow from inception to signing and beyond.

Noelle Sim

Director of Projects

Noelle has been with Phenix Salon Suites since 2019. As the Director of Projects, her primary focus has been to assist onboarding new franchisees to Gina’s Platform app. She also provides support to the real estate team and contributes her time to various projects throughout the company. Before joining Phenix, her past life included being a flight attendant for United Airlines and a Senior Paralegal in the Law and Compliance Department for Discover Card Services.

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Calvin Proulx

VP of Finance & Director of Corporate Stores

As the VP of Finance & Director of Corporate Stores, Calvin Proulx is responsible for the management of over 40 corporate stores in multiple states included in the Phenix Salon Suites portfolio. His responsibilities include the oversight of daily operations as well as budget and staff management of the locations. Prior to working with Phenix Salon Suites, Proulx at Paradigm from 2010-2018 running 135+ restaurants in multiple states. In January 2023, Proulx accepted a position with Phenix Salon Suites to oversee 10 newly acquired locations.

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